The very first day that Mrs. Darlene came to our home, Danny was in desperate need for fluids. He had gotten very dehydrated and weak, and no other home health care agency would accept our city insurance we had at the time. She began giving him the fluids he needed, doing an excellent job finding the vein and getting him hooked up. She wrote down all our information while the fluid was being administered. She was very kind and caring and thorough. She came back 2 days later to give him more fluids.